So, I got a new 64 gun Safe for Christmas. Upon opening it I found a few small issues.. I called Cannon Safe and talked to Miguel A. (Cannon Safe, Inc) to see what needed to be done. He called me and followed up to make sure that they took care of me. What a great service department. They really care about their product and customers….. Thanks
Hello–I just wanted to let you know that both Angel and Alonso are great to work with. Fast (actually, amazingly fast), attentive, thorough and a pleasure to talk to. They are very good for Cannon and the customer. Please be sure you are treating them right. Thank You.
To whom it may concern, I would recommend your company highly. Very impressed with your service and the attitude of your employees. There are good people left in this world. Bless you and yours in the holiday season. And thank Edith also!
Shout out for Joe D! He was so helpful with handling my safe claim. During this historic Louisiana flood emotions are high and business must be handled. He was so kind and compassionate with my many questions and concerns. The nice voice on the other end of the phone was very comforting. Please let him know it was great working with him on this claim!
I purchased a Cannon Safe from Costco and transported it home. Unfortunately, in the course of moving the safe I caused a couple of minor scratches to the exterior of the safe. The next day I emailed Cannon and immediately received a reply from Alonso, the Customer Experience and Shipping Processing Supervisor, as where I explained what happened and requested to purchase some touch up paint. Mr. Carrillo informed me that Cannon will send me touch up paint free of charge. A couple of days later the paint showed up on my doorstep, it was a perfect match and hid the scratches perfectly. I want to sincerely thank Mr. Carrillo and Cannon Safe for being so customer friendly. OTHER COMPANY’S SHOULD TAKE LESSONS FROM MR. CARILLO AND CANNON! BTW- The safe is incredible! Thanks again and best regards