The Cannon Safe Warranty
This Cannon Safe carries a Lifetime Warranty in residential Use. This Warranty covers defects in workmanship and materials as well as damage by attempted break-in/actual break-in, natural flood, and fire. Commercial or industrial applications carry a one-year warranty against defects in workmanship and material.
In order to obtain service under this Warranty, purchaser must provide Cannon Safe Inc. with following items:
- Proof of purchase
- Police or fire department report
- Photographs / Video of damaged safe
- Written testimonial
Cannon Safe Inc. may, at its discretion, repair or replace any defective or damaged part or replace the defective or damaged safe. Whenever possible the safe will be repaired locally. If Cannon Safe Inc. is replacing a safe, we will require the old safe to be returned to the factory. In the event Cannon Safe Inc. determines the safe should be returned, Cannon Safe Inc will pay return freight costs. The purchaser must have the safe emptied, packaged, palletized, and available for a curb-side pickup at their expense. This Warranty does not cover labor costs for opening, removal or installation of the safe and contents. Personal property in the safe is not covered by this Warranty.
The obligation Cannon Safe Inc. has under this Warranty is contingent upon proper installation and use of the safe, and shall not apply to parts or safes which have been misused, neglected, or put in unusual or extreme environment.
Modifying or tampering with the safe, which might affect the product’s performance, voids the Warranty. Without limit, this Warranty specifically excludes any liability for defects or damage caused by, or aggravated by, the use of unauthorized parts. Upon delivery, purchaser must promptly notify Cannon Safe Inc. of any defect. Purchaser’s remedies are limited solely to repair or replacing parts and are at the discretion of Cannon Safe Inc.
Electronic and mechanical locks carry a one-year Warranty for labor and a lifetime Warranty for parts. If at any point Cannon Safe Inc. changes components, the current component being used will be sent as replacement. The Warranty does not cover lost or forgotten combinations, improper opening procedures, or weak/dead batteries. Paint is warranted for one year based on proper care and environment.
This Warranty only applies to safes located in the continental United States, for residential use, and purchased at an authorized Cannon Safe dealer. Commercial or business use carries only a one-year warranty. This Warranty is given in place of all other warranties and assurances, whether expressed or implied, including but not limited to matters of quality, fitness for purpose, or merchantabilty and Cannon Safe Inc. accepts no liability, under any incidential or consequential damage or loss suffered by anyone as a result of using or being unable to use the safe.