Check the battery. We recommend using an Energizer or Duracell battery that is 100% Alkaline, no lithium, non-rechargeable battery, and with an expiration date of 5 years in the future. Also, try turning the handle to the right, without letting go of the pressure, put in the code, then turn it to the left. Once [...]
Tools needed: 5mm Allen Wrench Step 1. Locate the set screw on the hub Step 2. Using the 5mm Allen Wrench, make sure it is tight. Test handle to see if it is still spinning, if the handles still spin, please proceed to Step 3. Step 3. Remove the set screw Step 4. In the same location, [...]
Is the door to your safe moving when closed and locked? We'll show you an easy way to fix this issue.
Note: This safe includes a red reset button located on the inside of the door and covered with a removable cap. In order to use this reset button, remove the cap first.Replace the cap securely over the reset button after setting your combination. Failure to do so will compromise the safety and security of the [...]
The size of the knockout is ½ inch and there is only one hole. Every Cannon Safe model comes with a knockout. If you decide to use it for any reason please be careful not to alter the hole in any way as it may void your warranty and damage the integrity of the safe.
The knockouts are small enough that they will not be an issue if a fire event occurs. As added protection though, Stack-On offers an installation kit which includes seal that expands for extra protection.