Opening Your Safe

/Opening Your Safe

I hear two beeps but my safe will not unlock, what does this mean?

Please check the battery. We recommend using an Energizer or Duracell battery that is 100% Alkaline, no lithium, non-rechargeable battery, and has an expiration date of 5 years in the future. Also, please turn the handle to the right, without letting go of the pressure put in the code, then turn it to the left. [...]

By | 2017-07-18T14:15:02+00:00 December 16th, 2016|0 Comments

My safe will not lock, what do I do?

Please verify that your batteries are in working condition. The best battery to use is a Duracell or Energizer battery that has an expiration date of 5 years in the future. If the batteries have been in the safe for more than 6 months please change it and try opening and closing the safe again. [...]

By | 2017-01-09T14:45:16+00:00 December 16th, 2016|0 Comments

What do I do if I lost my combination?

Please make sure to call the dealer where the safe was purchased. Provide them with your serial number located on the safe (typically on the right side of the safe in the upper corner). They will contact us directly in regards to your combination. This is required for your safety. NOTE: Combinations are only [...]

By | 2017-01-09T14:45:42+00:00 December 16th, 2016|0 Comments
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