The lock out mode will last five minutes. The battery will need to stay connected while refraining from pushing any buttons or timer will reset.
Please check the battery. We recommend using an Energizer or Duracell battery that is 100% Alkaline, no lithium, non-rechargeable battery, and has an expiration date of 5 years in the future. Also, please turn the handle to the right, without letting go of the pressure put in the code, then turn it to the left. [...]
Please verify that your batteries are in working condition. The best battery to use is a Duracell or Energizer battery that has an expiration date of 5 years in the future. If the batteries have been in the safe for more than 6 months please change it and try opening and closing the safe again. [...]
Please make sure to call the dealer where the safe was purchased. Provide them with your serial number located on the safe (typically on the right side of the safe in the upper corner). They will contact us directly in regards to your combination. This is required for your safety. NOTE: Combinations are only [...]
To open the safe, we recommend putting a Phillips-Head screwdriver into one of the holes of the hub and turning it to the right without letting go of the pressure. Put in the code then turn it to the left, once you hear 2 beeps your safe will open.
The handles are inside of the safe in a white box. This box also contains the 4 Floor plugs and 7 shelve clips.