Lock-out mode lasts five minutes. Refrain from pushing buttons while the battery connects or the timer will reset.
Check the battery. We recommend using an Energizer or Duracell battery that is 100% Alkaline, no lithium, non-rechargeable battery, and with an expiration date of 5 years in the future. Also, try turning the handle to the right, without letting go of the pressure, put in the code, then turn it to the left. Once [...]
Verify that your batteries work. The best battery to use is a Duracell or Energizer battery with an expiration date of 5 years in the future. If the batteries have been in the safe for more than 6 months, change them and try opening and closing the safe again. Note: If your safe still doesn’t [...]
Call the dealer where the safe was purchased. Provide them with your safe’s serial number, typically located on the right side of the safe in the upper corner. They will contact us directly about your combination. This is required for your safety. NOTE: This is For the safety of our customers and your valuables, [...]
To open the safe, we recommend putting a Phillips-Head screwdriver into one of the holes of the hub and turning it to the right without letting go of the pressure. Put in the code then turn it to the left. When you hear 2 beeps your safe will open.
The handles are inside of the safe in a white box. This box also contains the 4 Floor plugs and 7 shelve clips.