For added protection, Cannon Safes are not equipped with a key backup.
Lock-out mode lasts five minutes. Refrain from pushing buttons while the battery connects or the timer will reset.
Check the battery. We recommend using an Energizer or Duracell battery that is 100% Alkaline, no lithium, non-rechargeable battery, and with an expiration date of 5 years in the future. Also, try turning the handle to the right, without letting go of the pressure, put in the code, then turn it to the left. Once you [...]
Verify that your batteries work. The best battery to use is a Duracell or Energizer battery with an expiration date of 5 years in the future. If the batteries have been in the safe for more than 6 months, change them and try opening and closing the safe again. Note: If your safe still doesn’t open, [...]
If you lost the combination to your Cannon Safe please fill out this form. After you fill out the form our Customer Service team will check to see if the Master Reset Code is available for your safe. Filling out the form mentioned above does not guarantee that our team will be able to [...]
To open the safe, we recommend putting a Phillips-Head screwdriver into one of the holes of the hub and turning it to the right without letting go of the pressure. Put in the code then turn it to the left. When you hear 2 beeps your safe will open.
The handles are inside of the safe in a white box. This box also contains the 4 Floor plugs and 7 shelf clips.