How to Change the Combination on Your Cannon Safe Digital Lock

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It’s always important to know how to change the combination on your Cannon safe digital lock. Read below for a list of different locks and how to change their combinations.

1. NL Lock

INSTRUCTIONS:

1. Type in the existing 6 digit code (for new safes preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. With the door open, put the safe in the locked position by turning the handle clockwise. You should be able to see the bolts on the safe door.

*Note: If there is 1 long beep after entering the code, the lock did not recognize it and please slow down.

2. Press and hold the number “0” until you hear a double beep.

3. Type in the current 6 digit code (for new safes present code is 1-2-3-4-5-6), you will hear a double beep.

4. Pick and enter a new 6 digit code, you will hear another double beep.

5. Re-enter the new 6 digit code, you will once again hear a double beep.

*Note: If there is a long beep, the old code is still valid.

6. Keeping the safe door open, test out the new combination.

If you have any issues, please call us at (800) 242-1055 ext. 771

2. S&G Lock

**The S&G locks have two sets of instructions; one to change the Administrator Code and the other to change the User Code.

INSTRUCTIONS FOR ADMINISTRATOR CODE:

1. Type in the current 6 digit code (for new safes the preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. Keeping the door pulled open, put the safe in the locked position by turning the handle clockwise. You should be able to see the bolts on the safe door.

*Note: If there is 1 long beep after the code was entered it means the lock did not recognize the code, please slow down when typing it in.

2. Press the number 7, then the number 4, then the asterisk sign ( * ).

3. Type in the current 6 digit code, then press the pound key ( # ). You will hear 3 beeps.

4. Press 1, then * .

5. Select and enter the new 6 digit code, you will hear 3 beeps.

6. Re-enter the new 6 digit code, you will hear another 3 beeps.

*Note: If there is a long beep, it is an indication that the old code is still valid.

7. Keeping the safe door open, test out the new combination.

If you have any issues, please call us at (800) 242-1055 ext. 771

INSTRUCTIONS FOR USERS:

1. Type in the current 6 digit code (for new safes, preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. With the door open, put the safe in the locked position by turning the handle clockwise. You should be able to see the bolts on the safe door.

*Note: If there is 1 long beep after the code was entered it means the lock did not recognize the code, please slow down when typing it in.

2. Press the number 7, then the number 4, then the asterisk sign ( * ).

3. Enter the Admin code, then press the pound key ( # ). You will hear 3 beeps.

4. Type the user number you are trying to change/add (2-9), then * .

5. Select and enter a new 6 digit code, you will hear 3 beeps.

6. Re-enter the new 6 digit code, you will once again hear 3 beeps.

*Note: If there is a long beep, it is an indication that the old code is still valid.

7. Keeping the safe door open, test out the new combination.

If you have any issues, please call us at (800) 242-1055 ext. 771

3. SecuRam Lock

INSTRUCTIONS:

1. Type in the existing 6 digit code (for new safes preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. With the door open, put the safe in the locked position by turning the handle clockwise. You should be able to see the bolts on the safe door.

*Note: If there is 1 long beep after entering the code, the lock did not recognize it and please slow down.

2. Type the number “0” six times, you will hear a double beep.

3. Enter the current 6 digit code (for new safes preset code is 1-2-3-4-5-6), you will hear a double beep.

4. Select and enter the new 6 digit code, you will hear another double beep.

5. Re-enter the new 6 digit code, you will once again hear a double beep.

*Note: If you hear 3 beeps, the old code is still valid.

6. Keeping the safe door open, test out the new combination.

If you have any issues, please call us at (800) 242-1055 ext. 771

4. Kaba Lock

INSTRUCTIONS:

1. Type the current 6 digit code (for new safes preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. With the door open, put the safe in the locked position by turning the handle clockwise. You should be able to see the bolts on the safe door.

*Note: If there is 1 long beep after entering the code, the lock did not recognize it and please slow down.

2. Press the “#” key, then the number “1”. You will hear a double beep.

3. Enter the current 6 digit code (for new safes, present code is 1-2-3-4-5-6). You will hear a double beep.

4. Select and type in a new 6 digit code, you will once again hear a double beep.

5. Re-enter the new 6 digit code, you will hear another double beep.

*Note: If you hear 3 beeps the old code is still valid.

6. Keeping the safe door open, try out the new combination.

If you have any issues, please call us at (800) 242-1055 ext. 771

 

Congratulations! You can now successfully change your safe combination! Don’t forget your combination in case you need and/or want to change it again!

 

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By | 2017-06-12T17:54:05+00:00 December 8th, 2015|Product Information|18 Comments

18 Comments

  1. Robert April 14, 2017 at 7:26 pm - Reply

    I cant get in a three year old and a six year old had fun pushing all the bottons. The dish washer has the same issue. Can you help with the gun safe.

    • Ashlee Wright April 17, 2017 at 10:02 am - Reply

      Hey Robert, Our Customer Service team will reach out to you via the email you provided in this comment.

  2. Jim Fleeger April 19, 2017 at 9:09 pm - Reply

    The lock continually beeps after working great for years. The combinations isn’t working. How do I reset it or otherwise fix it. Help please

    • Ashlee Wright April 20, 2017 at 10:27 am - Reply

      Jim, it sounds like the battery may be dying in your keypad. Please try changing the battery. Make sure to use an all alkaline duracell battery with an expiration date that is at least 5 years in the future. If this does not work please contact us via the live chat feature on the home page of the website or call our Customer Service team at 800-242-1055

  3. David b schreiber April 20, 2017 at 8:22 pm - Reply

    So I bought a house with a build in cannon gun safe. The serial number is behind the wall so I have to open up the wall to get at it, but the old owners said they don’t have the combo but it’s empty. How do I get it open to reprogram it. I have no receipt, and the safe is the touch button style? Help I would like to use it.

    • Ashlee Wright April 21, 2017 at 10:05 am - Reply

      Hi David, In order to get more information please either provide your contact information or contact us via one of the following methods: live chat on the homepage of our website, contact us form located here https://www.cannonsafe.com/contact-us/ or give us a call at 800-242-1055

      Thank you

  4. jason May 1, 2017 at 7:04 pm - Reply

    I got a Sentry Safe from dright cheep it had no code with it how do I reset it to get in it .

    • Ashlee Wright May 2, 2017 at 3:59 pm - Reply

      Hi Jason, That is a question you would have to ask Sentry safe. Sorry we can’t help.

  5. Earnie Mendenhall May 12, 2017 at 2:48 pm - Reply

    I know i dont have a NL or SecuRam cause there isnt any name on the lock. How do i know which lock i do have? Thanks

    EarnieMendenhalliii@gmail.com

    • Ashlee Wright May 15, 2017 at 6:52 pm - Reply

      Hey Earnie,
      Give our customer service department a call at 800-242-1055 or chat with them on our live chat feature. They will be able to help you figure this out! Thanks

  6. Shirley Walker May 13, 2017 at 4:06 pm - Reply

    We just bought a cannon safe. The lock just beeps and will not take codes. We changed batteries. It still beeps

    • Ashlee Wright May 15, 2017 at 6:53 pm - Reply

      Hey Shirley, Please contact our customer service department directly so they can help you troubleshoot your issue. There are a few different ways to contact them : Live chat which can be found on the website, calling them at 800-242-1055, or filling out this form https://www.cannonsafe.com/contact-us/ Thank you!

  7. Brandon Lee May 24, 2017 at 8:58 am - Reply

    Does my warranty covers me if I lost the combination to my safe.

    Regards,
    DashLocknKey

    • Ashlee Wright May 24, 2017 at 12:33 pm - Reply

      If you have lost your combination please give our customer service department a call and we can assist you. Thanks 800-242-1055

  8. Seth May 24, 2017 at 8:25 pm - Reply

    Safe has worked great for 3 years. Had to change battery and now code does not work. It beeps twice telling me that I have the right code but will not open.

    • Ashlee Wright May 25, 2017 at 11:57 am - Reply

      Hey Seth,
      Are you using a Duracell or Energizer battery with an expiration date of 5 years in the future? If the battery is not all alkaline there may not be enough power to open the locking mechanism. If this does not work please contact us via live chat on the website or by calling 800-242-1055 Thank you

  9. Mike Miller June 1, 2017 at 7:20 pm - Reply

    I am going to by the Cannon SKU: 104474500 Item: Shield SH5526-H1FEC-15 at Academy. I am concerned with the electronic lock, I am afraid I will lock and it will fail and I will not be able to get in to the safe. What do you do in this situation. I like the safe but with no key override if it fails your stuck!

    • Ashlee Wright June 2, 2017 at 1:05 pm - Reply

      Hi Mike, Thank you for your inquiry on the Shield model at Academy. Electronic locks provide faster access in the case of an emergency and the fail rate is actually extremely rare and unlikely. As long as you keep up to date with changing your battery you shouldn’t have an issue. For batteries we recommend an all alkaline Duracell or Energizer battery with an expiration date of 5 years in the future. If however your electronic lock does fail your Cannon warranty covers you on parts for the lifetime of the safe and for one year on locksmiths and labor. We hope this can help ease your mind!

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