Are you locked out of your Cannon Safe because you’ve forgotten the combination to your safe? Please fill out the form below and our Customer Service team will check to see if the Master Reset Code for your safe is available. Filling out this form does not guarantee that our team will be able to assist you in gaining access to your safe. Master Reset Codes are not available for all safes but we will do our best to assist you. Once our Customer Service department reviews the information we will be in touch via email with next steps.

Please note: As an added security measure, your Cannon Safe must be registered in order to receive a combination replacement. If you have not already registered your Cannon Safe, please do so herePlease be advised that processing of each request may take 3-5 business days. Once your order is complete, you will receive an email confirmation.

Lost Combination and Master Reset Code Requests will NOT be processed if all steps are not followed.